Don’t tell Momma- questions are not the devil

Business Analysts solve business problems. To do this, a Business Analyst needs a certain set of skills. According to Zippia, there are 10 skills a BA must posses.

The second skill on Zippia’s list is research, the sixth is problem solving, and the ninth is communication- all of which involve (dah, dah, daaaahh) asking questions. (How to ask questions and then interpret and respond to the subsequent replies is one of my favorite subjects. 🙂 )

I’m not sure when it happened, but at some point, asking questions seems to have gone from being generally regarded as an ‘inquiry’ to ‘vicious attack upon intelligence, integrity, and reputation’. Now, I know not everyone makes this definitive translation when they are asked questions, but a remarkable amount of people do- not just in their professional lives, but personal ones too.

As a BA, my only goal is to solve problems. So, sometimes I strategize about how to ask questions, especially the difficult and uncomfortable ones, to avoid being challenged to a duel. The need for such strategy is seemingly illogical and unnecessary; however, from an emotionally intellectual standpoint, it is absolutely essential to achieving objectives. Questions must be asked- and honestly answered- to begin making progress.

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