What does it mean to be an agent of change?

So, a few days ago, I was having a conversation with a prospective client about her needs. She said she’d reviewed my website, but didn’t understand exactly what a business analyst does. Immediately I recognized that I had not done enough to explain that on my About Us page. So, I’ll take the opportunity to do so now.

What is business analysis?

Business Analysis, as defined by the IIBA (the most prominent BA professional certification organization in the US) is “the practice of enabling change in an organizational context, by defining needs and recommending solutions that deliver value to stakeholders.” Stakeholders are those who have an interest in an organization.

What is a business analyst?

So, a business analyst, or a change agent, is a person who performs business analysis. Study.com says, “A change agent is a person from inside or outside the organization who helps an organization

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Productive Unicorns. Sparkle.

This is a great infographic. It was featured in an Inc. Magazine article.

The writer of the article says “Busy people are hell-bent on fitting in more things into their day. Productive people cut their to-do list thoughtfully by 50 percent.” Is he talking about you? Don’t answer that out loud. Are you hell-bent? Don’t answer that either. Well, let’s say, hypothetically, mind you, that he is talking about you. What do you do about it? How do you ‘thoughtfully’ cut your to-do list by 50 percent? I’ll tell you how. (Lucky you.) Get inskilled Virtual Business Support.

Support tasks are not primary. They are still important and necessary though, because they support the continuity of the primary work. What I mean by that is this.

Let’s say, for example, that you have 10 customers. You don’t need a CRM (support tool for managing customers and their details) for …

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