Business Analysts solve business problems. To do this, a Business Analyst needs a certain set of skills. According to Zippia, there are 10 skills a BA must posses.
The second skill on Zippia’s list is research, the sixth is problem solving, and the ninth is communication- all of which involve (dah, dah, daaaahh) asking questions. (How to ask questions and then interpret and respond to the subsequent replies is one of my favorite subjects. 🙂 )
I’m not sure when it happened, but at some point, asking questions seems to have gone from being generally regarded as an ‘inquiry’ to ‘vicious attack upon intelligence, integrity, and reputation’. Now, I know not everyone makes this definitive translation when they are asked questions, but a remarkable amount of people do- not just in their professional lives, but personal ones too.
So what does that really mean? For Business Analysts, it means that we must stretch ourselves creatively (which might be really difficult for some of us) to find solutions to the problems that plague our customers- or even ourselves.
I was recently challenged with finding creative ways to make my non-visual consulting firm’s mission IG and Twitter worthy. It wasn’t easy at first, because I kept thinking, “How do I make a Project plan interesting, valuable, and fun to look at to SMBs who may have previously seen only a few without using too many words?” and “How do I create a visual for pros and cons on different requirements elicitation techniques without asking the audience to engage in a 20 minute read?”.
Then I found these articles. (I’m not a social media …